Understanding Mental Health

This session explores the relationship between trauma and mental health, how past experiences shape thoughts, emotions, behaviour, and wellbeing.

Trauma doesn’t just live in memories; it lives in the body, the nervous system, and in the strategies people use to feel safe or survive. Understanding this connection helps us respond with empathy, curiosity, and compassion rather than judgement.

Many people who experience distress or big emotional swings are not being “difficult” or “unpredictable”, they are responding from a place of protection, overwhelm, or exhaustion. Trauma-informed mental health awareness helps us look beneath behaviour to the needs, stories, and emotions people may be carrying.

In this session, you’ll explore how trauma influences mental health, recognise distress through a compassionate lens, and reflect on your own responses to emotional intensity. You’ll also consider what helps people feel grounded, validated, and safe enough to engage.

This is a self-paced session , you can complete it in your own time, pausing whenever you need to reflect or rest.

By the end of this session, you will be able to:

• Understand how trauma can affect mental health, emotions, and behaviour.
• Recognise signs of distress or dysregulation through a trauma-informed lens.
• Notice how your own emotional responses shape interactions.
• Identify communication and support strategies that promote safety and grounding.
• Take one practical step to strengthen trauma-informed mental health awareness in your role.

Completion time: Approximately 1 hour

Completion Requirements: 

• Watch the training video
• Complete all reflections and activities
• Sit the short knowledge check for certification.

Accessing Your Session All sessions are hosted via Google Classroom. Once your purchase is complete, you will receive your joining instructions and access link via email within one working day.

Organisational & Team Bookings We warmly welcome interest from organisations and can accommodate larger group learning, including payments via Purchase Order. If you are booking on behalf of a team or require an invoice for your finance department, please get in touch:

• Email: lyndsay@ticservicesltd.com

• Web: Visit our Contact Page

We look forward to supporting your team’s learning journey and helping you build a more trauma-informed culture.